Fun, humour and laughter are the real drivers of success. In finance and banking where the product, money, is rather generic, the focus needs to be on services and experiences around the service delivery. Trying to see the funny angle of any problem reminds us that business is a game, which benefits from the good mood of the players.

The Next Generation EU is a program of unprecedented ambition that includes investments and reforms to accelerate the ecological and digital transition; improve the training of male and female workers; achieve more gender, territorial and generational equity. Italy is the first beneficiary and intends to direct these resources to make our country an example of sustainable recovery.

ICCNZ is basically a network of members having the same roots. This network has an intrinsic added value. In other words, its output in terms of tangible and intangible assets is higher than the input provided by the members. In his speech, Gianfranco managed perfectly to express the essence of ICCNZ. Having been with us since the beginning, he's probably one of the few people to know us best.